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© 2025 ALL RIGHTS RESERVED. DESIGNED BY NINOS IT SOLUTION DEVELOPED BY Designer Team
At HARMONI CALLING SERVICES (OPC) PRIVATE LIMITED ("HARMONI"), your privacy is our priority. This Privacy Policy explains how we collect, use, and share your data when you use the HARMONI mobile app (“App”) and website (“Website”), together called the “Platform.”
• Who We Are: References to "we," "us," or "our" mean HARMONI CALLING SERVICES (OPC) PRIVATE LIMITED and/or the Platform. "You" or "user" refers to anyone using our Platform.
• Your Consent: By using the Platform, you agree to this Privacy Policy and consent to how we handle your personal information (“Personal Information”). If you don’t agree, please don’t use the Platform.
• Using Your Information: We use and share your information only as described in this Privacy Policy. We won’t disclose your information without your consent, except as explained here.
This Privacy Policy works alongside our Terms of Service. If there is a conflict, this Privacy Policy takes precedence. Any undefined terms here have the same meaning as in the Terms of Service.
The following table lists the information we collect from you and how we use it:
• Account information: User ID, mobile number, password, gender,
voice recordings, IP address, and approximate age range
Profile information: Username, photo, and birth year.
• Content shared by you: Personal information, images, quotes, and other shared content (e.g., via training rooms, games, or radio).
• Third party information: Data from business partners, analytics providers, and subcontractors.
• Log data: Technical information (e.g., IP address, device ID, browsing history, metadata, and communication details).
• Cookies: Data from cookies stored on your device.
• Surveys and Search Activity: Personal information provided during surveys and search history.
• Verification and Contact: Phone number (for OTP verification) and optionally your contacts (with consent).
• Location Data: GPS or IP-based location data.
• Device Data: Information about operating system, browser, storage, battery, and hardware, as well as access to your gallery (with consent).
• Interactions: Chat and conversation details, including timestamps and user interactions.
• Games, Contests, and Purchases: Contest participation details, financial information for direct purchases.
• To create and manage your account.
• To inform you about updates or changes.
• To assist with communication and user support.
• To enforce terms and protect rights.
• To create new features and improve existing services based on feedback.
• To provide personalized content based on language and location.
• To manage the platform, troubleshoot issues, and enhance security.
• For demographic analysis.
• To better understand user engagement.
• To analyze traffic and improve platform features.
• To evaluate advertising and marketing efforts.
• To enhance navigation and improve platform performance.
• To personalize your experience and deliver targeted ads.
• To analyze search trends.
• To confirm identity and secure accounts.
• To enable features like "Invite Users."
• To provide location-based features and content.
• To enhance security and detect fraud.
• To optimize the platform for your device.
• To enable sharing and verify identity.
• To improve chat suggestions and refine recommendations.
• To evaluate marketing efforts.
• To enable participation and distribute prizes.
• To manage payments and transaction logs.
Removing Content or Deleting Your Account: You can delete content from your profile or deactivate/delete your account anytime. However, we will still have records of your activities and account on our platform.
Updating Your Information: You can update, change, add, or delete your personal information by logging into your profile only once. You can also opt out of unwanted emails by following the instructions in the message. System-generated emails will still be sent unless you delete your account.
Accessing and Correcting Data: To access the personal or sensitive data you have shared with us, email us at support@harmonicalling.com. If you find errors or missing information, let us know, and we’ll correct or update it where possible.
Declining or Withdrawing Consent: You can choose not to share requested information or withdraw your consent for us to use your data by emailing us at < support@harmonicalling.com. Please allow 30 days for processing. Remember, declining or withdrawing consent may limit access to some products or services.
Information Visible to Other Users
• Parts of your profile, like your username, age, gender, and location, Language interest are visible to other users.
You are solely responsible for the Coins/ Gifts you purchase on the Platform and you agree that we will have no liability or responsibility with respect to such Coins/ Gifts.
• In video or audio calls, other participants can see and hear your video feed, voice, and any other audio you share.
• You can manage who contacts you by:
o Choosing who can contact you.
o Blocking unwanted users.
o Reporting inappropriate messages.
How We Share Data within Our Group:
• Safety: If you are banned on one platform, the ban applies across all group platforms.
• Operations: Helping with tasks like hosting, customer support, marketing, analytics, payments, and security.
• Insights: Personalizing your experience and improving services across platforms (where allowed by law).
• Business Needs: Audits, reporting, and other legitimate business purposes.
Information You Choose to Share
When you share content on our platform, or when you share content from our platform off the platform (for example, on Face book or WhatsApp), you decide who can see it. We are not responsible for how others use this shared information.
Sharing with Third Parties
We may share your data with third parties in the following ways:
• With Business Partners: To help deliver and improve our services (for example, hosting, advertising, payments, and security). Advertisers may receive aggregated data, but no personally identifiable information.
• With Authorities: If required by law or to address fraud, safety, or security concerns.
• During Business Changes: If the company is acquired, merged, or reorganized, your data may be transferred. We will notify you in advance and give you the option to delete your account.
Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly to stay updated on any changes. If we make any major changes that affect you, we will ask for your consent.
Data Retention
We only keep your sensitive personal information for as long as needed for legal or business purposes. Other personal information is kept only for as long as necessary to provide our services or as required by law. If you request, we will delete your information, unless we are required to keep it for legal reasons. Sensitive personal information includes things like passwords and any other data defined as sensitive under the law.
We may also need to keep your information for legal, security, or investigation purposes, such as complying with court orders or addressing reports of abuse or policy violations.
Third-Party Links
Our platform may contain links to third-party websites or apps. If you click on these links, please be aware that these sites have their own privacy policies. We are not responsible for their practices, so we recommend reviewing their policies before sharing any personal information with them.
What Are Third-Party Embeds?
Some content on our platform is hosted by other companies, such as YouTube videos, Giphy gifs, tweets from X, or Sound Cloud audio. When you view these, data is sent to those sites just as if you were visiting them directly.
Sharing Personal Information with Third-Party Embeds
Some of these third-party services may ask for your personal information, like your email. While we work to keep bad actors off the platform, we cannot control how third parties use your information. Their actions are not covered by this Privacy Policy. Please be careful when entering your personal information on embedded forms. Make sure you understand who is asking for your data and how they will use it. We recommend not sharing personal information through embedded forms.
Privacy Concerns with Third-Party Embeds
We do not control how third parties collect or use your data. These third-party services are governed by their own privacy policies, not by ours.
Creating Your Own Third-Party Embed
If you add a form that collects personal information, you must include a clear link to your privacy policy that explains how the data will be used. Failure to do so may result in us disabling your post or taking action against your account.
We have security measures in place to protect the information we collect. If you have a username and password to access the platform, you are responsible for keeping these details safe. Please do not share your password with anyone.
Sometimes we will send you important notifications about the platform, such as during maintenance or for security updates. These messages are necessary for your account and cannot be turned off.
We store your data with Amazon Web Services (AWS) and Google Cloud, both of which have security measures to protect your information. Their privacy policies can be found on their websites.
While we take all necessary steps to protect your personal information, please note that transmitting data over the internet is never fully secure. We cannot guarantee the security of your information during transmission, but once we receive it, we apply strong security measures to protect it.
© 2025 ALL RIGHTS RESERVED. DESIGNED BY NINOS IT SOLUTION DEVELOPED BY Designer Team